The 14th Annual Summer Institute in Nursing Informatics
Clinical Information System Questionnaire (CISQ)
The
CISQs - A Family of Tools to Assess
Staff Attitudes Towards CIS Implementation
The
Clinical Information System Questionnaires are a family of measurement
instruments used to assess staff involvement in and attitudes toward Clinical
Information system implementation. The original Clinical Information
System Questionnaire (CISQ- 15©) tool was
designed to evaluate a Critical Care Clinical Information System. So too
was the expanded CISQ-36©. These
tools were piloted and demonstrated high reliability and face validity.
The CISQ-15 was developed using a grounded theory
approach from observations of researchers during a Critical Care Clinical
Information System implementation. The CISQ-36 development
employed an expert panel methodology that confirmed relevancy of existing
CISQ-15 items and sub-dimensions and led to the development of new items and
sub-dimensions.
CISQ
research is now being expanded in order to develop a family of related tools to
measure staff involvement in, and attitudes toward CIS implementation in a wide
variety of specific applications and clinical settings.
The CISQ-MA has recently been developed and
piloted. It is a measurement instrument to assess
staff satisfaction in the implementation of medication administration modules of
clinical information systems. A CISQ-ER
and a CISQ-Anesthesia are under development to assess staff satisfaction in the
implementation CIS in the Emergency Room and Anesthesia care environments.
All
of the CISQ tools can be used to assess the level of staff involvement in, and
satisfaction with Clinical Information System implementation in a formative
and/or summative manner. If a CISQ
tool is used formatively, it can be administered relatively early after
implementation. It will allow your organization to a) pinpoint strengths and
weaknesses of a particular implantation; b) take corrective action if needed; c)
repeat the administration of the CISQ tool and, d) see the impact of your
corrective action. It will allow
you to "speak with data" regarding the critical issue of staff
satisfaction with CIS implementation. When
a CISQ tool is used for summative purposes, it can be used alone or as part of a
multifactorial evaluation of CIS implementation which measures other important
factors such as patient outcomes, cost reductions, technical performance in
order to assess the level of attainment of the objectives originally set.
If you would like to use one of the CISQ Measurement Instruments to evaluate staff satisfaction in your institution, please go to the CISQ Measurement Instrument Request Form page.
Click to enter the University of Maryland at Baltimore School of Nursing.
Last Updated: October 2, 2003